How to Claim Your Reward

Instructions on how to claim your weight improvement reward (virtual or physical) through our new reward card vendor.

Kenneth Beazer
over 1 year agoJune 3, 2019
I think that I used to have a card that rewards directly came through years ago, but I have not used the system for so long now that I lost that card. It seems like the system could have an easier way to get a new card mailed out and less steps to redeem. I may call the 800 number to figure out the best way to proceed. thanks.
incentaHEALTH
over 1 year agoJune 3, 2019
Kenneth, thanks for your feedback! Please give us a call or send us an email to personal.trainer@weighandwin.com and we would be happy to help you out.
Jodee Zerby
about 1 year agoAugust 28, 2019
I just got an email stating that I need to use my rewards by today 8/28/19.  When your card system was malfunctioning I called and you said when it was fixed you would send me a new card.  I never received one after contacting you again.  I just thought you weren't going to honor what you had told me.  Then I received this email today.  When I went to log on to my account it said that the system did not recognize my email. If you could call me at 719-269-2550 or message me back so we could resolve this matter that would be fantastic.  I referred many people to the rewards program and was discouraged when I did not receive my final reward.  I t should be at least $150.  Thanks.  Jodee Zerby  kevenjodee@yahoo.com
incentaHEALTH
about 1 year agoAugust 29, 2019
Thanks for reaching out to us Jodee! We will make sure your reward is sent out to you.
Genevieve Martinez
about 1 year agoAugust 28, 2019
I have $15.00 but I was notified that the Weigh and Win would be sending out new cards and have never received it. I'm not sure if I ever used it or was told a new card was coming. I'm not sure? Could you please check on this for me.
incentaHEALTH
about 1 year agoAugust 29, 2019
Genevieve,
It looks like you have claimed your reward. If you need more assistance, please call us at 800-694-0352.
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